Customer Reviews

Review by Sheena
Pauline and Perry 10/10

We chose a Park Royal Home after viewing one of their show homes and being impressed with its unique design and value for money. When we asked some friends about their purchase of a Park Royal home, they commented that their homes were of high quality and high value. That has been our experience, too. Ryan, our sales rep, was very knowledgeable and always had valuable advice throughout our custom build. We were kept up to date during the building process and had access to our home at every stage so we could inspect the work and progress for ourselves. It was very evident that Park Royal took a lot of pride in the quality of their work and were meticulous about small details. The quality of the build proved itself after we moved in; we’ve had virtually no need for warranty work or repairs.

Review by Kristin
Kristin 10/10

Park Royal is a very good builder and they build quality and the customer service is great

Review by Sheena
Sheena 10/10

We had a wonderful experience building with Park Royal Homes. The opportunity for multiple walk throughs during the building process really made us feel like we were part of the process. It also increased our confidence that everything was being done properly. Everyone we had the opportunity to deal with throughout the process was personable and helpful, and obviously took pride in working for the company.

Review by Lee
Lee 10/10

Park Royal Homes handled my concerns professionally and as quickly as possible. The customer care rep (Pattee) was excellent to work with and helped get quick resolution to the repairs. The building supers were also professional at their jobs and cleaned up after themselves once the repairs were completed. Overall – Thank you Park Royal Homes – We are enjoying our new home.

Review by Mylene
Mylene 10/10

Our experience with Park Royal Homes was awesome. Adam and the other staff were so helpful and as I said before, they exceeded our expectation. Thank you very much.

Review by Jessica
Jessica 10/10

I know many people who build with many other builders (at least 5) and I have to say I am happy I built with Park Royal. Their staff and customer service are outstanding. Every person I have dealt with has been excellent! My parents referred me to Park Royal and I would recommend them (and have) to people I know thinking about building!

Review by Stephanie
Stephanie 10/10

Adam Zhila and Dustin Miller were awesome! They both did an excellent job on our house and they were extremely accommodating and helpful! It was also really great to have the owner of the company do our walk through with us. We also really appreciated being able to go see our house at any step we wanted as opposed to scheduled visits. This made it more fun for us and we felt more connected to the project!

Review by Lisa
Lisa 9/10

Although I was not involved in the building process of my home (it was a quick possession home). I can see that Park Royal Homes takes pride in what they build. My experience when I have had concerns so far have been answered promptly and respectfully.

Review by Laura
Laura 10/10

Our experience has been very good so far. All of the people involved were extremely knowledgeable. Our sales associate was awesome. He explained all the qualities of the home and explained what items were standard and which were upgrades.

Review by Mariel
Mariel 10/10

We are first time home buyers and we had lots of questions since the beginning of the process. All of the team was excellent! We had excellent service since the first time we visited the show home until the day we took possession. Our construction timelines were always on schedule. We are extremely happy we chose Park Royal Homes.

Review by Jennifer
Jennifer 10/10

We loved Park Royal, and will recommend them to family and friends. Ryan was an amazing salesperson and helped us through the exciting journey of purchasing our first home!!